Terms of Service

Effective Date: April 10, 2025

1. Acceptance of Terms

Welcome to Medzi ("Medzi", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website (https://medzi.us) and our Medicare plan comparison and enrollment assistance services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services.

These Terms constitute a legally binding agreement between you and Medzi.

2. Description of Services

Medzi provides an online platform designed to help Medicare beneficiaries and those assisting them compare Medicare Advantage, Medicare Supplement (Medigap), and Prescription Drug Plans. Our Services may include:

  • Allowing users to input personal information, health conditions, medications, and provider preferences.
  • Connecting securely (with user consent) to relevant CMS data sources for eligibility verification (e.g., Extra Help, Medicaid) to assist the process.
  • Presenting information about available Medicare plans based on the user's provided data and location.
  • Offering plan comparison tools and potentially personalized recommendations based on user input and our analysis.
  • Facilitating the plan enrollment process by transmitting user application data to the selected insurance carrier, *if the user chooses to enroll via our platform*.
  • Providing a personal code feature to save and resume user sessions.

Medzi is an independent platform and is not affiliated with or endorsed by the U.S. government or the federal Medicare program.

3. User Eligibility and Responsibilities

  • You must be 18 years of age or older to use the Services.
  • You agree to provide accurate, current, and complete information about yourself and your healthcare needs as prompted by the Services.
  • You are responsible for maintaining the confidentiality of any personal code or verification information used to access saved data.
  • You are responsible for verifying the accuracy of plan information directly with the insurance carrier before making any enrollment decisions.
  • You understand that plan availability, benefits, formularies, and provider networks can change, and it is your responsibility to confirm details with the plan provider.
  • You agree to use the Services in compliance with all applicable laws and regulations (including HIPAA if providing information for someone else with their authorization).

4. Use of Information and Disclaimers

IMPORTANT DISCLAIMERS: Please Read Carefully

  • Informational Purposes Only: The information, plan comparisons, and recommendations provided through the Services are for informational purposes only. They do not constitute financial, legal, tax, medical, or insurance advice.
  • Not a Substitute for Professional Advice: Medzi is not a substitute for professional advice from licensed insurance agents, financial advisors, healthcare providers, or legal counsel. You should consult with appropriate professionals before making decisions based on information obtained through the Services.
  • No Guarantee of Accuracy or Completeness: While we strive to provide accurate and up-to-date information, plan data is complex and obtained from third-party sources (including CMS and insurance carriers). We do not guarantee the accuracy, completeness, or timeliness of the information presented. Errors or omissions may occur.
  • No Endorsement: Presentation of a plan within the Services does not constitute an endorsement or recommendation by Medzi unless explicitly stated as a personalized recommendation based on your inputs.
  • User Responsibility for Decisions: You are solely responsible for evaluating the plans presented and making your own enrollment decisions based on your individual circumstances and after verifying details directly with the insurance carrier.
  • "As Is" Service: The Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

5. User Conduct

You agree not to use the Services for any unlawful purpose or in any way that could harm Medzi or any third party. Prohibited activities include, but are not limited to:

  • Providing false or misleading information.
  • Attempting to gain unauthorized access to our systems or user data.
  • Interfering with the proper functioning of the Services.
  • Transmitting viruses or other harmful code.
  • Using the service to collect information about others without authorization.
  • Violating any applicable laws or regulations.

6. Intellectual Property

The Services and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and user content belonging to Medzi (the "Medzi Content"), and all Intellectual Property Rights related thereto, are the exclusive property of Medzi and its licensors. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights.

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Medzi, its affiliates, directors, employees, or licensors be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, the Service.

To the maximum extent permitted by applicable law, Medzi assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our Service; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from the Service; (v) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party; and/or (vi) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the service.

Our total liability to you for all claims arising out of or relating to these Terms or the Services is limited to the greater of one hundred U.S. dollars ($100.00) or the total fees, if any, paid by you to Medzi for the Services during the twelve (12) months immediately preceding the event giving rise to the claim.

8. Indemnification

You agree to defend, indemnify, and hold harmless Medzi and its affiliates, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Service; (ii) your violation of any term of these Terms; or (iii) your violation of any third-party right, including without limitation any privacy right or intellectual property right.

9. Third-Party Links

The Services may contain links to third-party websites or services that are not owned or controlled by Medzi. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Medzi shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

10. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Services will immediately cease.

11. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law provisions.

Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in North Canton, Ohio, using the English language in accordance with the Arbitration Rules and Procedures of the American Arbitration Association then in effect.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect (e.g., by posting on the website or via email if collected). What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Medzi
6545 Market Ave North STE 100
North Canton, Ohio 44721
United States
contact@medzi.us